Hi @jamtime , Sorry this has happened to you. The relevant information you need can already be found in existing post threads, please search the forum before posting
If you lost personal custom commands when you shouldn’t have, you can try the following:
The only thing I can suggest is to try your luck by contacting the dev directly, select Account Issue or Other, then Nightbot, and plead your case.
Keep in mind that your personal custom commands aren’t commands you added to other streamer’s instances of Nightbot, those aren’t gone (unless the streamer was inactive as well), you just temporarily lost access to them.
If when you were on the dashboard under your name—meaning that at the top right corner you only see your profile picture, your profile picture isn’t on the bottom right of the streamer’s—you had custom commands, then your custom commands have wrongly been pruned.