If you look closely at the link I added to my response that I claim linked to a 404, you’ll notice it’s a Nightbot link, and not a StreamElement one, it’s not a mistake. But I just said “I claim linked to a 404,” because it doesn’t, and that’s on me, I must have had a brain fart when looking up your commands list yesterday, because I messed up your Nightbot link when verifying you had an account, but I didn’t when typing it here.
I can indeed confirm your instance of Nightbot doesn’t respond to commands calls, your issue could be two things then:
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either Nightbot hasn’t joined your channel, you can check by going to the home page of your dashboard, and on the top right corner there’s a button that’s either blue and says “Join Channel,” or red and says “Part Channel,” it must be red for Nightbot to respond in your channel;
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or Nightbot lost the connection to your channel, in which case I suggest:
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- remove Nightbot from your channel by clicking to the red button that says “Part Channel,”
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- log out of the Nightbot dashboard,
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- log back into the dashboard,
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- re-add Nightbot to your channel by clicking on the blue button that says “Join Channel.”
If that’s not enough to make Nightbot work, repeat step1and4(ignore step2and3).
- re-add Nightbot to your channel by clicking on the blue button that says “Join Channel.”
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Hopefully that’ll work.
The steps come from the Nightbot Troubleshooting guide. I added the log in/out steps because it has shown to resolve a lot of issues in the past.