Nightbot Troubleshooting

Nightbot
1

So Nightbot isn’t responding in chat? Try these troubleshooting steps first:

  • Make sure Nightbot is joined to your chat in the control panel.
    • If you recently changed your name on Twitch, you might try parting the bot and rejoining it too.
  • Nightbot must be a moderator in your chat.
  • Nightbot must not be banned in your chat.
  • If you’re on Twitch, Nightbot must not be ignored in chat. (Type /unignore nightbot in chat to unignore)
  • If you’re on YouTube, your stream must be live. You may need to restart your stream if you operate a 24/7 stream.
  • If you’re on YouTube, you must be looking at “Live Chat” not “Top Chat”
  • You can see if Nightbot is reading your chat by checking chat logs (there’s a slight delay on these logs, up to 60s).
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