Commands don't activate and don't work

[ParkerIsDeBest]

Hello! I’ve just started using nightbot for my streams to make them easier on twitch. But when i try to activate those commands in the twitch chat, it doesn’t work. For example, i created a custom command “!discord” and when i type it in the chat it’s supposed to show the link, but it doesn’t. I’m sure i have it enabled and i’m sure i did everything right to make this custom command, please help me and i would appreciate if you guys did. Thanks!

[Emily]

Hey @ParkerIsDeBest!

I’m not sure you followed the steps to set it up properly, so I’ll redirect you towards this guide:

Nightbot Troubleshooting

So Nightbot isn’t responding in chat? Try these troubleshooting steps first: Make sure Nightbot is joined to your chat in the control panel. If you recently changed your name on Twitch, you might try parting the bot and rejoining it too. Nightbot must be a moderator in your chat. Nightbot must not be banned in your chat. If you’re on Twitch, Nightbot must not be ignored in chat. (Type /unignore nightbot in chat to unignore) If you’re on YouTube, your stream must be live. You may need to res…

Let me know if you have other questions.

[ParkerIsDeBest]

Hey Emily! thanks for letting me know! It’s stupid for me not to have nightbot as a moderator set on twitch! thanks for letting me know about that and i’ll let you know if it works!

[ParkerIsDeBest]

Hi Emliy, I don’t know how to “join nightbot to the chat and into the control panel” would you mind helping me with that? I added nightbot as a moderator and the commands are still not working. let me know! thanks!

[ParkerIsDeBest]

and I also unignored nightbot in the chat btw.

[Emily]

I don’t mind at all, here’s a screenshot that should help, we’re on the dashboard.

[ParkerIsDeBest]

Thank you so much Emily it worked! I will contact you guys after I need help again, thank you!!!