Can't see bttv icon or any emotes #BttvBroken

Christian_Aha · October 11, 2015, 8:34pm

I have chrome and the newest version downloaded. But it seems that there is nothing showing bttv related. Halp!

night · October 11, 2015, 9:40pm

If you can access https://manage.betterttv.net you should be able to access BetterTTV normally. If you get an error loading that website, please post it.

If you do not get an error, to verify if BetterTTV is running, check for “BetterTTV Settings” in the Twitch chat settings: https://nightdev.com/i/ss-p7f9eeIuD0k2ZbQ52Ilwd66Zk.png

If you do not see BetterTTV Settings as is shown in the picture linked, then try reinstalling BetterTTV at https://nightdev.com/betterttv

Christian_Aha · October 12, 2015, 5:11pm

I think it was down in Denmark or something. But it magicly works now. My brother’s bttv didnt work either. Thanks for the help anyway

night · October 12, 2015, 5:40pm

If you have further issues, please follow these updated debugging instructions: BetterTTV Debugging

system · October 26, 2015, 5:40pm

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.