NightDev Community Forums

BetterTTV Debugging


First check that your settings did not get reset. Sometimes you may think that BetterTTV isn’t loading but you may have cleared your cookies (which resets the settings). See if you have “BetterTTV Settings” within the Twitch chat settings. If so, then BetterTTV is probably working correctly. Click on “BetterTTV Settings” and try toggling the settings you are missing or that are not working to see if that fixes your problem.

If you were not able to locate BetterTTV Settings, BetterTTV may not have loaded. Try loading This is a test URL on our CDN. If it doesn’t load, our CDN may be having temporary issues. You can run a traceroute to “” and send us it via our contact form.

If the URL loads, then it may be something locally on your computer causing the problems. Try clearing your cookies and cache from the beginning of time.

If that doesn’t work, there may be another add-on conflicting with BetterTTV. Disable all other addons and check if that fixes your problem. If so, toggle the addons on again slowly and find out which is problematic. Otherwise, disable your antivirus/firewall and check if that fixes the problem. If so, contact their support team for help whitelisting BetterTTV or to complain it is blocking something it shouldn’t be.

If you’re still unable to get BetterTTV functioning, there might be an unknown error causing it to not load. You can check the JavaScript console for any red errors and report them in a new topic or on our GitHub.


BTTV not working
Can't see bttv icon or any emotes #BttvBroken
BTTV not working after install on Chrome
Darken Twitch dont work
BetterTTV not working
BTTV emotes not showing
Emote Menu not showing
Betterttv not working (chrome)
Chat not appearing
BTTV randomly stopped working
BTTV Emotes Not Working (Firefox)
Why does my Bettertv won't load my twitch streams?
BTTV Stopped working
Unable to see or use the bttv emote icon
BTTV Not Working
Sub mode and slowmode always on?
BTTV not loading on most pages
Personal Emotes for BTTV PRO not showing in other channels
Sometimes video player not appear
Standard twitch emotes not displaying in chat replay
Is it normal that bttv still doesn`t work?
Every time in add extension my chrome crashes, help
BTTV dissapeared from chrome?
[SOLVED] No custom emotes on my channel / Global emotes still working (Wrong assumption)