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$(xbl gamertag) returning Error looking up gamercard

$(xbl gamertag) returning Error looking up gamercard every time. not sure where else to look. read up here, saw similar complaints and admins were adamant that it worked even though it clearly did not. nonetheless, my issue is yet again the same thing. is there a setting somewhere i must enable ? otherwise … i don’t think i have done anything wrong. please help as it would be awesome to use this feature

Are you still having issues? It’s possible there was a service outage with the Xbox Live API service we use.

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