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Why can't I add an editor?

When I try to add an editor, it just flags red, what am I doing wrong?

Make sure the person you’re trying to add as an editor has logged in to bttv before adding them.
If they have, try to log out and log back in the BTTV website.
This will most likely fix the issue.

Also make sure there’s no space/special characters after or before their username in the text box.

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