Uploaded betterttv emotes

Alright so i just installed the plugin for better ttv and when i type in chat my stream elements chatbox widget shows the global better ttv emotes but when i try to use betterttv channel emotes (the ones i uploaded from the community like top used ones on the website) nothing shows, all it shows is the text to the emote not the emote itself. Is it suppose to be like this or am i doing something wrong?

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