Purchased emotes on Etsy but someone has them and thus are being marked as duplicate content

Hey @fenderqueer!

Check if the emotes on BetterTTV are shared, if so, just add them to your chat. If they’re not, try contacting the streamer that uploaded them and ask them to share them, if it doesn’t work, report the emotes on BetterTTV and ask for them to be shared, explaining that you bought them too.

Overall, we’re having a lot of people buy emotes on Etsy who end up in the same issue as you, therefore we don’t recommend buying emotes that way, instead consider having them custom-made.

The system is designed that way so people don’t upload copyrighted content from others, it wouldn’t be fair either if that was allowed, and it could also lead to legal actions.