Nightbot not responding

Nightbot
1

Night bot isn’t joining our Youtube Live Chat. I have been streaming for 3 weeks and set up the night bot every times. It’s set up as a moderator, it says it’s active on the Dashboard, and I’ve followed all of the steps in the trouble shooting guide.

No matter what I’ve done, I can’t get Nightbot to join the live chat. It’s not showing up at all, in any of the chat options (live chat, top chat), or as a participant. Putting in a command doesn’t trigger anything. Been streaming now for over an hour and it won’t join. Please help me out

Thanks,

4

If it’s not just Nightbot having trouble connecting then it sounds like there may be a misconfiguration of your YouTube channel. Nightbot can generally only join streams when they’re live after a few minutes. The channel must also be live and set to public (not private nor unlisted). If you’re still having issues even after that, you could try removing Nightbot from the channel and then re-adding it.