Nightbot not responding

hi many of the streamers i sub to use nightbot, but their !commands dont respond to me, when others use the commands they work perfectly fine, but on mobile and the twitch app for windows the commands dont work for me, wondering if theres something im doing wrong or need to enable first.

You may have ignored the bot in chat. Type “/unignore nightbot” in chat to unignore Nightbot.

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