Nightbot muted someone, how do I unmute users on Youtube?

[Emily]

Hey @Pain_alt!

A few people had that issue before as well, this is something you’ll have to take with YouTube because it seems there’s no way to unmute people, once they’re muted it’s for the entire duration.

Spam Protection/Blacklisting on YouTube

I’m using Nightbot for spam protection on YouTube–Mainly I use it for blocking certain phrases using regex (basically patterns that are dodging the link filter). This does appear to work, as some spam bots will send messages 2-3 times in a row and after the second or third offense, the timeouts will be made as permanent bans. I thought I had read somewhere that Nightbot actually issues timeouts first and then permanently ban on later offenses, but I can no longer find this statement. But from w…