Saw the 2019 post. Did all the recommended steps listed. Nightbot is reading the logs but will not do any of our custom commands. Very frustrating. Anything new to try since it is now 2023??? Please someone help!
Hey @Twisted_Sisterz!
This issue is on Twitch, and you use the same username there and here, right? (if it’s on YouTube we’ll need your channel ID to look into it, or if it’s a different Twitch username, we’ll need it)
I can see that Nightbot isn’t in your chat, nor it is a moderator, and your commands page leads to a 404, so your account with Nightbot doesn’t exist.
When creating an account with Nightbot, make sure you’re using the account you’re streaming with, make sure to click on the Join channel button on the dashboard, and that you make Nightbot a moderator of your channel by typing /mod Nightbot in your chat.
If you already did all this and it led to this issue, check your Twitch connections, scroll down to Other Connections and see if Nightbot is listed there, if it is, disconnect it, then go to Nightbot’s dashboard, log out (click on your profile picture in the top right corner), and log back in.
So sorry I forgot, no, this is YouTube. If you have any thoughts on that it would be much appreciated.
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Thanks for the channel ID. I can confirm your Nightbot account exists.
Are you positive you’re looking at Live Chat and not at Top Chat?
Make sure Nightbot is a moderator in your chat.
All your commands’ userlevel are set to moderator, that means only moderators can call the commands.
YouTube accounts, how make it Twitch? @Emily
Hey @CassalEmalMaTem!
I’m not sure I understand your question, but if your issue is different than the topic, please don’t hijack the thread.
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