It’s great you’ve looked at the troubleshooting guide, but I’m surprised you haven’t found this then, a quick search on the forum would have told you what’s up.
@Emily thanks for the feedback.
This problem is dated a year earlier. It is logical that I did not consider it relevant.
It turns out that the problem persists for more than a year?
If I understand correctly, the Nightbot team manually updates authorization to Trovo API accesses every 30 days. After that the chatbot works again for the next 30 days, right?
@Emily , are you a representative of the Nightbot team?
I am communicating with the Trovo development team directly in a separate thread. They told me the following:
We have talked with the development team, and they confirmed that from Trovo’s development side there is no error, so they think it should be sth with the integration from the side of Nightbot?
We are developing an application that is verified and trusted by Trovo, also we use the Nightbot API. Let’s solve the problem together.