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Nightbot does not work on Trovo

Asked Sep 1, 2022·10 replies·Last activity 3 years ago·Open in Discord ↗
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Ivory RamOriginal post

Chat bot does not send messages. I went through all the recommendation in the Troubleshooting section and nothing helped.

  • Nightbot is joined to your chat in the control panel - YES
  • Nightbot must be a moderator in your chat. - YES
  • Nightbot must not be banned in your chat. - YES

Does anyone else have a similar problem?

10 replies

Ivory Ram

@Polar Cat thanks for the feedback.
This problem is dated a year earlier. It is logical that I did not consider it relevant.
It turns out that the problem persists for more than a year?

Polar Cat
Ivory Ram said:
It is logical that I did not consider it relevant.

Fair enough!

Ivory Ram said:
It turns out that the problem persists for more than a year?

Yup, Trovo still hasn't fixed the issue...

Ivory Ram
Polar Cat said:
Yup, Trovo still hasn’t fixed the issue…

If I understand correctly, the Nightbot team manually updates authorization to Trovo API accesses every 30 days. After that the chatbot works again for the next 30 days, right?

Polar Cat

Yes, precisely. Trovo should set up tokens that don't expire (for trusted apps at least).

Ivory Ram

@Polar Cat , are you a representative of the Nightbot team?
I am communicating with the Trovo development team directly in a separate thread. They told me the following:

We have talked with the development team, and they confirmed that from Trovo's development side there is no error, so they think it should be sth with the integration from the side of Nightbot?

We are developing an application that is verified and trusted by Trovo, also we use the Nightbot API. Let's solve the problem together.

Polar Cat

I'm not, but I have a direct line of communication, so I can bring your topic to their attention at least.

Ivory Ram

Yes, that would be great. Do I have to do anything?

Polar Cat

You don't have to do anything, don't worry. 😉 They'll join the conversation if they feel the need to, but more importantly if they can/have the time.

I've got a message back from them, they corrected my previous statement:

Polar Cat said:
Trovo should set up tokens that don’t expire (for trusted apps at least).

The issue is that: Trovo's refresh tokens don't actually refresh.

I'd think that's not something that would necessarily show up as an error if you don't listen to it.

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