My created emotes don't show up in the emote dashboard

They work if you type them in chat, but they do not appear when you click the smiley face that opens the emote menu

Hey @tubbycustard21!

If you just added them, wait for a bit, and check later, it takes time for them to propagate.

Nah, I’ve had them for a few weeks now

Alright, let me have a look.

I seem to see them?

Hm! Interesting! That pretty much answers my question. I had some people saying it was not showing up for them. I’m assuming it has something to do with their settings then?

Yes, they have to enable the BetterTTV Emote Menu:

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