Sorry it’s taking longer than you’re expecting, but just as a reminder, Nightbot is a free service, no one but the dev is paying for it, for this very reason you’re not entitled to get this mad about it.
They’re managing the bot on their free time too, do you think the bills pay themselves?
Also, since in your case you were a manager and had no personal custom commands linked to your account (which is why it was flagged as inactive), you can remediate to your issue simply by asking the streamers to add you back to their managers list, like the person before you did. It’s not like you lost anything of value, like commands or timers for example.
Apologies. I understand totally about being a free service (most of my NightBot activity for streams is also done pro bono) and that software/application fixes such as these don’t happen instantaneously. I didn’t mean to come across as angry. It just would have been nice to have been provided some LOS expectations (e.g., …should be restored for most within the next 8 hours or so.) The term “shortly,” as well as the elapsed time that qualifies as “inactive,” are very nebulous terms and mean different things to everyone. [FWIW, most of my accounts SHOULD qualify as inactive as there has not been activity on them in well over a year.]
Be that as it may, my three “active” accounts/streams have been restored - THANK YOU!!!
I see, it’s not always easy to understand each other’s tone when talking through text, I deplore that, but that’s how it is, and that’s fair feedback: I had no specifics other than the dev saying he would do it, I don’t think he had a timeframe in mind either, I’ll try to convey that more clearly next time, thanks.
And I’m glad to know your access to the active accounts has been restored!