I was wondering if there were any way on the dashboard to increase the increment of time displayed for the Chat Stats, Top Chatter, and Top Command options. I was hoping to see top chatters for more than just a week at a time.
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Apologies for the delay in response.
We currently only support a week of time as it’s derived from chat logs, which are costly to store for long periods of time. It is possible we may in the future rollup analytics to support longer-lived stats, but I do not have a timeframe of when or if we’d build that.