BTTV emotes not working when I use them

I’ve been trying to find a solution for days, but I can’t find one.
I can see BTTV emotes in the chat clearly, but whenever I try to use one it only shows as letters not the real emote. Can anyone help?
I have all the emote settings on, and bttv enabled (obviously).
I’ve tried disabling all other extentions but, it still does not work.

Try disabling all other browser extensions as one may be conflicting.

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