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Why can't I submit new editors on my channel

Asked Dec 4, 2020·3 replies·Last activity 5 years ago·Open in Discord ↗
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Shaggy HorseOriginal post

Why i can`t submit new editors on my channel???
it just turns red and an exclamation mark pops up, but the feast is not described in what the problem is

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3 replies

Civil Mammoth

Hey @Shaggy Horse!

Has the user you're trying to add as new editor ever logged in at https://betterttv.com/?
They have to create an account first—so log in with their Twitch account, then you'll be able to add them.

Shaggy Horse

of course he entered, it's just that my friends have this problem too, since we can't even add each other

night

Apologies for the delay in response. Sometimes this can mean your access token expired. Try logging out and back in and it will start working. If the problem persists, then it's due to the username you've typed not existing in BetterTTV's system (they need to login via the website first).