Subscriber Role in Discord

I use a discord server to create a community for my youtube streams. I added nightbot to the discord and set the subscriber role to Subscriber. It says it auto updates, yet it doesn’t update. Is there something the users have to do to get in sync with nightbot? Also auto-role/sync is checked for the settings.

Some things to check:
Nightbot role should be higher then the role you are trying to sync.
Users must link their youtube accounts to discord.

Also I believe this is still valid:

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