Sub Count Command Not Working

I’m helping a streamer that I mod for to do a subcount command and it keeps saying Not Authorized to access subscribers. He put me as a manager as well and he has even created the command himself and still didn’t work. He is logged into his control panel and so am I. Need help ASAP. Please and thank you.

Hiya, I would ask the streamer to logout from the Nightbot dashboard and back in and see if that fixes it.

It’s funny because I told him to do that as well and it still came up. Maybe it’ll work next he streams, but I’ll definitely follow up with it, if it is still doing it.

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