I was notified by someone who was trying to make a tip using your services and he informed me that the screen just kept on loading and he could not process his tip. He has indicated that this continues to happen regardless of what device he is using. Any help resolving this issue would be appreciated.
That’s not much information to go on. If he’s stuck on PayPal’s site infinitely loading, there’s nothing we can do to help as that’s a PayPal issue.
he is indicating the payment gets stuck on the streamtip website
He is probably encountering an error on the main page. Can they try a non-mobile device?
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