Streamtip tip-top file to xsplit

Hello peeps . I hope someone can help I just installed streamtip and xsplit I watched the youtube vid on how to get it all running so when people tip it shows on my stream . i have copied and pasted the file location and added c:\ at the start and tip-top.txt at the end. but my text does not show on the screen it just shows a out line box for re-sizing and moving ? I notice the files in my streamtip folder are empty ? and they have not got the .txt at the end like in the youtube vid ?

Please can someone help

Regards
Michael

If the files in the folder are empty, then there are no transactions to list or you haven’t opened or configured the alerter application.

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