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Song request help

Asked Oct 1, 2021·5 replies·Last activity 4 years ago·Open in Discord ↗
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Minty OtterOriginal post

I'm a mod on a stream, and for some reason one of our viewers get the error message of "@UserName -> There was an error requesting the song. Error: unauthorized"

Other users can and have requested the same song. It makes no difference what song this user requests, its always the same error message.

5 replies

Minty Otter

they are not subscribed but neither is another user that managed to request the song.

Polar Cat

What are your song requests settings?

Minty Otter

so all songs that can be requested have to be whitelisted on nightbot, Subs can request as many as they want, unsubbed can have two in the Q at one time.

night

If I had to guess the user disabled their Nightbot account, which prevents them from using Nightbot in streams too. They can reactivate it by logging in at https://nightbot.tv

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