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Some of the BTTV emotes do not sync to Discord despite plenty of available slots

Hello,

As title says. I am having an issue of more than half of my shared BTTV emotes not syncing to my Discord server despite having 37 normal and 41+ animated emoji slots on Discord.

I tried kicking BTTV bot, deleting all emotes, unlinking and linking Discord through BTTV (in that order), but it didn’t help. Tried it multiple times. Right now BTTV syncs only up to 26 emotes - 4 subscriber emotes from twitch, 9 animated BTTV shared emotes and 13 static BTTV shared emotes.

So plenty of room and roles are set correctly for bot, yet it gets stuck somewhere trying to sync the emotes.

Do you have specific emote ids which are not syncing?

Emotes bellow, still plenty of slots on Discord left.

Static:
Krappa
POGGERS (also renamed for some reason now to POGGY)
FeelsPepoMan
pepeHA
FeelsWeirdMan
monkaO
DankPepe
MonkaThink
monkaGIGA
KKomrade
monkaW

Animated:
Clap
ClapHD
gachiCOOL
Pepego
peepoSprint
pepeD
billyReady
PepegaShake
ricardoFlick
gachiHYPER
gachiPRIDE
gachiBOP
PepeLaugh
sumSmash
pepeJAMJAM

I have the same issue

Sorry for the delayed response. We launched a new website last night which should resolve the sync issues. Emotes over Discord’s emote size limit are still unsupported, however.

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