PayPal tips not showing in total amount


#1

Dear Nightdev,

I had people donating last month and also yesterday.
It was a big amount so it had to be checked by PayPal first.
Now all 3 big donations are there on my PayPal, and I see them at recent tips but they don’t show in the total amount / or “this month from (number) tips”.

Can that be fixed, or why is it not showing now after they are completed on PayPal?
Because It’s very nice to see how a month went with donations, but not when it’s not showing but only that I know it.

Thanks in advance.

Kind regards,

Nysira


#2

Do the transactions show as pending on Streamtip’s website? Were they manually added by you? In both of those cases, transactions are not factored into totals.


#3

Yeah they do, but pending is when they are not completed right.
They are now (after 1 day after this person send me the donation).
They where not added by me manually, just there when he donated but completed 1 day later on PayPal.
So they will never show after?
Because I had more time people donated and it took a while because they had to confirm it was really them.
That is pretty sad, because then I never can really check the amount people donated in a month. & Thats the reason I’m working with streamtip and not twitchalerts, but now I see it’s not ‘up-to-date’.

Is there no way it will be added to the amount, or will it stay in pending even when it’s not?

Thanks in advance.

Kind regards,

Nysira


#4

Pending transactions show as red on https://streamtip.com/tips

Unfortunately when a transaction is in pending state you will need to wait for PayPal to complete the transaction. This can take typically 3-5 business days, or up to a month for some transactions.


#7