"Paypal error" when trying to donate


#1

I’m getting a message saying “Paypal error” when trying to donate to a twitch streamer who uses Streamtip I tried to see If this happened on other websites and I went to Amazon and bought something for $25 and checked out with Paypal and it worked just fine I don’t have money on my Paypal because I have my Debit and Credit cards linked to it.


#2

That generic error usually implies an issue with the streamer’s PayPal account, usually that they’ve had their account limited or have not set it up properly.


#3

Are you sure because someone has donated $15 and $3 to him using the Streamtip link he provides for donations I even tried to donate $3 just to see If it worked and I still got the “Paypal error” message.


#4

If you provide the streamer’s username we can check against our logs, but generally it’s not an issue on our or your end.


#5

The streamers username is “tfreshyy”


#6

As was suspected, it is an issue with the streamer’s PayPal account. Here’s the error PayPal is returning:

Account [redacted] is restricted


#7

So this means his Paypal is restricted from receiving any donations/payments?


#8

We don’t know. The streamer needs to find out themselves.


#9

Ok thank you! I will let him know.


#10

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