No Streamtip Sound on Donations? 12/25/16


#1

Hey there, I use OBS Studio 64-bit.

So I used the NightDev Tip Alert through Steamtip and integrated it through a browser source and it works perfectly.

I use Streamtip Alerter for all of my donation sounds. For some reason, today, and without touching a single thing, my sounds for donations do not work at all. I checked the OGG sound files and the files are linked correctly. I preview the sounds in Streamtip Alerter and they work perfectly fine. But, for some reason, when a donation comes in, the alert will show in OBS, but the sound will not play at all. I checked all sound settings and made sure Streamtip wasn’t muted or anything, the sound in Streamtip Alerter still works but will not trigger during an actual alert. I reset my tip alert’s access token to see if that would have fixed the issue, but sadly it has not.

Help?


#2

Here are two screenshots of the settings I have for each of the alerts I use:

http://imgur.com/gEQQPnV

When I hit preview, the sound works flawlessly with no problems and when a donation comes in, the alert works perfectly in OBS, just doesn’t play the sound in Streamtip Alerter. Is there some kind of trigger issue here?


#3

We’ve not changed anything, so it’s hard to believe it’s a bug we introduced. You can try removing the sounds and re-adding them. You might also try just rebooting your computer. You’d be surprised how often that fixes issues like this.


#4

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