Nightbot won't sync discord roles and remove moderators

I de-modded some people yet they’re still mods in discord a few hours later. Why is this? Nightbot is above all other roles, has manage roles, is an admin, and is properly synced in the nightbot dashboard as it added the role originally to them, but just won’t remove it.

Also regulars has never worked, idk how nightbot does it but my server has never seen a “regular” role added.

What is your Discord server id and Nightbot account id?

Not to be nooby, but how do I find either of these? Thankyou :slight_smile: @night

Hey @jaytuut!

@Emily @night

Discord ID: 703981173310881883
Nightbot User ID: 5e9ff4b34a05f609583ea9c9

There are no error logs related to sync for your server. It is locating 25 mods for Twitch, but any users you may have demodded have not been active in the server so Nightbot is not able to detect them to remove their role. It is locating 0 regulars, but you have no configured regulars so that makes sense.

@night Ohh I thought regular was an automatic thing, like nightbot figured out the users who were consistent on streams or sent lots of messages got it. My fault

So they have to write in the discord server in order to be demodded? Thats a bit interesting but thanks.

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