Nightbot not Picking up chat in Stream

Hi All,

Nightbot Giveaway is no longer picking up chat posts so I cannot use Giveaways. Never had this problem before please help ! Note I can see the active users in the chat on nightbot but they are not showing eligible for the giveaway not matter what setting i use - anyone know the anser to fix this ?

Are you still experiencing this issue? Is so what service are you trying to use it on?

Still having this issue

Unfortunately without more detailed information we’re unable to assist you.

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