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"Nightbot can't recognize my user (OizoGG) – can't edit commands or add myself as manager

Asked Jul 26, 2025·1 reply·Last activity 11 months ago·Open in Discord ↗
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Rowdy RoosterOriginal post

Hi Nightbot team,

I'm the owner of the Twitch channel twitch.tv/oizogg, but Nightbot is not recognizing me correctly. I can log in, and the bot is a mod and responds to commands like !lelo, but I cannot use !editcom or !addcom in chat – nothing happens.

When I try to add myself as a Manager under Account Settings, I get:
HTTPError Status Code: 400, Message: user not found

I've already tried:

  • Disconnecting and reconnecting Nightbot from Twitch
  • Rejoining the channel
  • Re-modding the bot
  • Using the Twitch web chat

Can you please reset or re-sync my account in your backend?

Thanks!
– OizoGG

1 reply

night
Nightbot is not recognizing me correctly. I can log in, and the bot is a mod and responds to commands like !lelo , but I cannot use !editcom or !addcom in chat – nothing happens.

This sounds like Nightbot is working normally, but that you have the !commands default command disabled in chat. You can edit default command configuration at <https://nightbot.tv/commands/default>

HTTPError Status Code: 400, Message: user not found

You cannot add yourself as a manager, so that would be why you get a 404 when doing that.

Can you please reset or re-sync my account in your backend?

This is not something we are able to do. Users must do this themselves: <https://discord.com/channels/229471495087194112/1534597676505497683>