NightBot autobanning for nothing

Nightbot
1

I’ve had people type harmless messages in chat and get banned with the message; “Reason: stop spamming words/phrases, automated by Nightbot.” The message in question was literally “did you just get a hard lagg spike ? like 5 mins ago???”. This is ridiculous, I turned off AutoMod for everything except discrimination-related words on Twitch, and people are still getting banned for nothing.

My question is, how do I disable Nightbot’s ability to ban people for saying things that aren’t bad and limit it to solely vulgarities/slurs, or how do I reduce his level of sensitivity in chat.

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@kilo_khaos

Go to your filters settings at https://beta.nightbot.tv/spam_protection and disable every filter except blacklist. In the blacklist filter settings, you can specify whatever words/phrases you want Nightbot to purge in chat.

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