I logged in with my twitch account, clicked giveaways, clicked Keyword, entered the keyword … but when users type it in my twitch chat they never show up on the left in nightbot. So when I roll it, it says no eleigible users. I’ve tried IE, chrome, Firefox, and edge. What is wrong?
Make sure that the Eligibility is correctly set in the giveaway. I cannot reproduce this issue on my end.
I clicked each of them and made sure the blue was sound the rectangle. I’ll try again. I’m going to feel like an idio if that’s the cause
If users are not showing up on the giveaway page, it generally means your browser is unable to connect to our chat socket. I would recommend refreshing the page, trying a different browser, or making sure your internet connection supports websockets (some proxies/vpns break these kinds of sockets).
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