NightDev Community Forums

Instead of VoD I just get a blank .htm file


#1

Hey forum,

Every time I try to download a VoD, I instantly get a message saying ‘File is ready’, when I click download, I get a .htm file, and when I save it, Chrome just says ‘Failed - No file’.
Tried refreshing the site, changing the duration of the video I want to download, but this error still appears.


#2

To download, you should right-click on the download link and “save as.” If that doesn’t work, please specify the problematic VoD so we can investigate.


#3

Tried “save as”, didn’t work either.
In the meanwhile I downloaded it with another program, thanks for the help anyways


#4

Unfortunately without specifying the problematic VoD we are unable to investigate this further.


#5

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