I receive a donation but my pop up doesnt appear

I get a donation and I the text will show up on my stream for the most recent donation. or even the top donation, but nothing pops up sayin " this person donated" i see it on my phone and on the stream tip application app. it was working fine most of the day yesterday and now it is not working. &preview=true doesn’t even trigger it off anymore. I restarted everything i reinstalled streamtip … does anyone have anymore suggestions?

Have you tried regenerating the alert? It’s possible the sound was removed due to inactivity, which might have caused the alert to stop functioning properly.

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