This command should work by doing !Charinfo will then make a query on the following site:
http://www.tibia.com/community/?subtopic=characters
example:
Command: !charinfo general fimp
Response:
Character Information
Name: General Fiimp
Sex: male
Vocation: Elder Druid
Level: 461
Achievement Points: 325
World: Hydera
if someone can help me would be nice
another example:
!charinfo kharsek
Response:
Character Information
Name: Kharsek
Sex: male
Vocation: Elite Knight
Level: 1078
Achievement Points: 979
World: Luminera