Follower Sound not working once Live

I have installed the Follower alert program all correctly, and when i preview it, the sound and visual alert works perfectly. But when i go LIVE to twitchtv.com the visual alert comes up, but no sound comes up on stream? If i could get some help with this ASAP then that’d be great!

Cheers,
iDesHD

It’s impossible for the sound to work in preview but not in its normal operating mode. Check that your Windows Sounds Mixer isn’t muting your streaming computer. If you are testing that the sound is heard “on stream,” ensure your audio output settings in the streaming software are configured to listen to the browser source.

okay, so i figured out how to get the sound playing when im live, but it repeats everything now. Like when sound happens it will come up twice when i say it on stream

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