Error Upon Creating BTTV Emote

Whenever I try to make an Emote, it always displays the error “1x size not a regular PNG” and stops me from uploading. I made sure to edit the pictures into 28 x 28, 5 x 56, and 112 x 112 yet it still displays the error. I am not sure what I am doing wrong.

You can only upload PNG or GIF emoticons. Any other type of image is not permitted, including animated PNGs.

I am using PNG. I am not sure what it means. Sadly, as a new user, i cannot provide any images. :expressionless:

It might have the appearance of a PNG but it may actually be an animated PNG. We do not support animated PNGs. You will need to open the image in a program like Photoshop and resave it as a PNG.

Thank you, this fixed my problem.

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