Emote not showing for other Twitch users

I used my channel’s emote FlashBlu on a streamer’s chat, yet they stated that it didn’t show the emote even though I have the emote set for global use. Any reasons why?

You need to have a BTTV Pro subscription to use emotes globally on twitch. If you do have one and the emote is set as a ‘Personal Emote,’ the only reason other people wouldn’t be able to see the emote is if they don’t have BTTV or have BTTV Emotes disabled.

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