First of all, I apologize if it has already been answered but I could not find any information.
Here’s the problem, I made a donation alert with a custom image/sound from here (https://www.nightdev.com/donationalert/beta.php) and linked it with StreamTip with some correct IDs.
When I tried it with the OBS preview, it wouldn’t disapear no matter how long I have waited.
I tried it on stream thinking it could have been a problem with the preview and it didn’t disapear unless I unchecked the source on OBS.
Just to know if it was a general problem, I tried creating an alert without custom image/sound. It worked very well, disapearing after 10 seconds, etc…
Have you ever encountered the same issue? I checked the log files and saw nothing alarming, I am now helpless and hopeless (just kidding, of course )
I’d be very thankful if you can come up with an idea to fix it.