Donate Alert not working

Hi

Total noob here so please explain like I’m five :smile:
I have set up a donate alert that works in preview mode but it doesn’t work when someone makes a donation.
I’m presuming the message isn’t being sent to OBS, I have downloaded the streamtip alert thing but not sure if I need to do anything else to make sure streamtip is sending notifications to OBS when I receive a donation.

I’m sure this has been asked before, so if there is a guide for noobs anywhere, please direct me to it, thanks :slight_smile:

You can test your tip alert by adding a manual tip at https://streamtip.com/tips and checking the “send alert” box when adding the manual tip.