Discord regular role not synced

Hey @Silver Snail!

Regulars refer to this list, do you have users in there?
Maybe your interpretation of regulars is different than what it actually is.

Hi @Polar Cat

Yes I do have regulars added to the list. I added them and waited days, nothing.

Thank you

I see, there seems to be an issue then 🤔
Can you try logging out and back in the dashboard, and then click on that Update button, please?

Done! Logged out and back in the dashboard, clicked the update button in integrations. Still no regular role on Discord. Do I have to wait for people to talk in the server a bit?

Yeah, Nightbot gives the roles to the users it can see being active in the server.
One thing is to make sure it can see the channels content, so that you need to see Nightbot in the user list:

If you can see Nightbot in the user list and if regulars have been active, they should have the role now, otherwise there's an issue.

There is definitely an issue then, because Nightbot sees every single channel and even reacts to commands and keywords.
Regulars have been active and talking. But nobody got the role.

Is this regular role being assigned correctly for anyone?

I see, well, I can't help further, sorry.
It's possible it's a bug, or it's something I haven't thought about/don't know.
I'll tag @member so he doesn't miss it, he'll reply when he'll have time.

Thank you, hopefully I will get a response!