I've been using NightBot to send custom commands for a couple of weeks ago, however the other day, it just stopped working. I have double checked my commands, they seem to be working. The default !commands, and others work fine, however my custom ones don't. Anyone able to address this?
Custom commands not working
14 replies
Hi @Warm Turtle,
Could you please go through the troubleshooting steps to see if that resolves the issue :)
Are the default commands enabled and set to the correct user level?
Hey @Warm Turtle!
Can you go to the dashboard and make sure the button in the top right corner is red and says "Part Channel?" If it's blue and it says "Join Channel," click on it.
I suspect that's the issue given I don't see Nightbot in your chat at the moment.
Glad to hear it's working again!
Since the bot was properly added, it might have been an authentication issue, which would have fixed itself when you visited the dashboard today; usually this can be fixed by logging out of the dashboard and logging back in, but sometimes you need to give it an extra nudge by disconnecting Nightbot from your Twitch account before logging back in.
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