Custom commands are not working

I have created some custom commands for my channel, however they don’t work (regular commands are working properly).
It doesn’t seem like I did anything wrong setting them up & re-doing them didn’t work either.
So I checked, it seems like Nighbot is not in my Twitch chat (although I did set it up as mod, it’s not ignored / banned ofc). I don’t know why it’s not there, but it doesn’t interfere with the default commands anyway.
Would love to get some help on this.
Thanks in advance!

Hiya, you can click “Join channel” (top-right) on the Nightbot dashboard

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