Commands aren't working

Hey @Deft Ant!

Have a look here: https://discord.com/channels/229471495087194112/1534597676505497683
If it's still not working, precisely tell us what you've done in regards to each points mentioned in the guide.

Thanks for the reply, but I have done everything,
I rejoind the bot multiple times, Nightbot is mod (it can mute,...) Nightbot is not banned, I usually stream 2h so I often restart the stream , I'm looking at the live chat, and in the chat log, are the commands entered, but no reply. The bot also counts the commands.

Hmm, this is odd. Could you try clearing your cookies and cache for the Nightbot dashboard and logging back in?

I have deleted my cookies, do you know how i can test it without starting a stream? Or is this impossible?

It isn't working, sorry

Yes, if you are on YouTube you can only test the commands while you're streaming, and you need to give the bot at least 5 minutes to show up.

Are you sure the custom commands you're trying to use exist and have the correct user level? And if they are default commands make sure they're enabled.

I still isn't working, sorry.

That doesn't answer my previous question.

Yes the user level is everyone and all the commands are enabled.

Going back to this:

Polar Cat said:
Could you try clearing your cookies and cache for the Nightbot dashboard and logging back in?

You answered this:

Deft Ant said:
I have deleted my cookies

Have you also cleared your cache?

Yes I've done all the things, you said

Just to make sure, because it should be working, go to the dashboard, press CTRL+SHIFT+I, then right-click on the reload button and click on Empty Cache and Hard Reload.

Yes, I have done that

But it unfortunately still does not work

It looks like YouTube is rejecting Nightbot's text with "messageTextInvalid". Do you have YouTube native spam filtering enabled?

night said:
ssageTextI

Sry for the late repond, but could you tell me how to switch it off, because I don't know how.

You can check the settings on the live stream page as well as your community settings in the YouTube studio.

This should be alright, I have also put nightbot on the list of approved users, so every message should be send

It stll doesn't work

The issue is on your side given the error logs, so make sure you set everything properly to allow Nightbot to send messages, dig deep in your settings.

I know, but I don't find any setting solving this problem.
Can someone tell me the right setting?

Go into the "Community" settings in YouTube Studio, and make sure:

• Hold potentially inappropriate chat messages for review is turned OFF
• Hidden users list does not have Nightbot
• Blocked words list is EMPTY
• Block links is turned OFF

You can also try adding Nightbot to the Approved Users list.

I have done all the steps but it still doesn't work

Then unfortunately there is nothing we can do and it will never work.