Last night Nightbot repeatedly blocked messages from someone in my chat for mentioning the name of a town in the game I was playing. It's not actually an English word (or any other language, to my knowledge), and it's not on my blacklist. How do I know? There is literally NOTHING in my blacklist right now.
I assume it thought the word was some kind of variation of another legitimately banned word, but I cannot figure out how to fix this. I've had this happen once or twice before, and I've just clicked "allow" on the message when it does happen, but it's quite off-putting and I do not want to drive potential community members away because of an overzealous mod bot. Any advice?
Thanks!